FAQ

RewaqHub is a workspace management platform for coworking spaces and flexible workplaces, bringing customers, memberships, contracts, resources, bookings, billing, visitors, operations, and reporting into one connected system.

Primary audiences are coworking spaces, flexible offices, shared offices, business centers, and multi-location workspace operators. Incubators, training centers, and similar managed spaces are secondary use cases.

RewaqHub will become available for registration and use during December 2026. A specific calendar day will be announced only after one is officially selected.

An Active Member is a workspace member actively using the workspace through an active membership, subscription, contract, or applicable paid workspace service during the billing period. Workspace administrators, employees, visitors, leads, archived customers, and expired or inactive members do not consume the advertised Active Member allowance.

You can add extra Active Member capacity to your existing plan without immediately upgrading. Capacity is available in packs of 10, 25, 50 and 100 additional Active Members.

Not necessarily. Additional Active Member capacity can be added to Starter. As your operation grows, upgrading to Growth may provide better overall value and additional capabilities.

Yes. A custom domain is available as an add-on for Starter and is included with Growth and Scale. Example: members.example.com.

Yes. Branding removal is available as an add-on for Starter and Growth and is included with Scale.

Yes. Custom Brand Identity is available as an add-on for Starter and Growth and is included with Scale. Purchasing this add-on alone does not automatically remove RewaqHub attribution.

Growth includes a custom domain, but RewaqHub branding remains visible by default. Branding removal and custom brand identity can be added separately.

Yes. Scale includes a custom domain, your own logo and brand identity, custom brand colors, and removal of RewaqHub branding from the customer-facing experience.

Yes. Starter includes 1 location, Growth includes 3, and Scale includes 5. Additional locations beyond a published plan are arranged by agreement. Extra-location pricing beyond the published plans is not listed separately.

Yes. The Customer Portal is separate from workspace administration. Eligible customers can check availability, create bookings, and track booking approvals according to their access.

Yes. Workspace operators manage companies and people as operational relationships. Company administrators and company members receive different levels of portal access according to their responsibilities.

Yes. A dedicated Customer Portal is part of the platform and remains separate from the workspace administration experience.

Native mobile applications are not part of the first commercial release. The initial customer experience is web-based and responsive. A mobile app is a separate future product and is not included in any plan.

No. Accounting platforms remain responsible for formal accounting. RewaqHub manages operational invoicing, charges, and payment records.

No. RewaqHub records invoices, charges, and payment status. It is not a payment processor and does not replace payment-provider responsibilities.

No. Dedicated access-control systems remain responsible for physical access. RewaqHub coordinates membership or booking eligibility with compatible systems—without manufacturing hardware.

Selected operational WhatsApp notifications are within platform scope. RewaqHub is not a WhatsApp marketing platform.