Product Areas
The core operational capabilities the platform is designed to cover.
Operational Domains
Nine planned platform areas from customers through reporting.
Customer & Company Management
Keep workspace customers, companies, contacts, and authorized members organized in one operational system.
Planned capabilities include:
- Individual customers
- Company customers
- Company members
- Customer profiles
- Membership status
- Contract relationships
- Operational history
Contracts & Memberships
Maintain a clear operational view of the relationship between the workspace and each customer.
Planned capabilities include:
- Contracts
- Memberships
- Subscriptions
- Start and expiration dates
- Resource entitlements
- Contract documents
- Renewal visibility
Spaces & Resources
Represent the physical spaces that customers can use.
RewaqHub is being designed to support resources such as:
- Meeting rooms
- Private offices
- Desks
- Shared workspaces
- Training rooms
- Other bookable workspace resources
Booking & Availability
Make it easier for staff and eligible customers to find available resources and create reservations without creating conflicts.
Planned capabilities include:
- Availability
- Booking calendar
- Staff bookings
- Customer self-service bookings
- Booking approvals
- Eligibility validation
- Conflict prevention
- Booking history
Billing & Collections
Give workspace teams a clear operational view of invoices and collections without attempting to replace a complete accounting platform.
Planned capabilities include:
- Invoices
- Invoice PDFs
- Payment records
- Online payments
- Partial payments where applicable
- Outstanding balances
- Overdue balances
- Collection visibility
- Accounting integration
Visitors & Front Desk
Help reception teams know who is expected, who has arrived, and who they are visiting.
Planned capabilities include:
- Visitor preregistration
- Expected visitors
- Check-in
- Check-out
- Customer association
- Reception visibility
Support, Complaints & Maintenance
Keep customer and facility requests from disappearing into chats and informal conversations.
Planned request types include:
- General support
- Complaints
- Maintenance
Requests can be associated with customers, branches, spaces, staff, attachments, statuses, and resolution history.
Notifications
Keep the right people informed when operational events happen.
Planned channels include:
- In-app notifications
- Selected WhatsApp operational notifications
RewaqHub is not intended to become a marketing automation platform.
Reports & Operational Visibility
Give workspace managers an operational view of what is happening across their business.
Planned reporting areas include:
- Occupancy
- Resource utilization
- Active customers
- Memberships
- Contract expirations
- Booking activity
- Invoices
- Payments
- Outstanding balances
- Overdue collections
- Visitors
- Service requests
Interested in RewaqHub?
If you operate a coworking space, business center, flexible office, incubator, training center, or similar managed workspace, we would like to hear how your team currently manages day-to-day operations.
Your operational challenges can help shape how RewaqHub evolves.